Strategic Account Executive 4 – ISV

Twilio

. Manage and expand some of our most important ISV customer accounts.

Posted 5/12/2026full-timeRemote • California, New Jersey, New York, Pennsylvania, Washington • 🇺🇸 United StatesSeniorLead💰 $132,192 - $165,240 per yearWebsite

About the role

Key responsibilities & impact

Manage and expand some of our most important ISV customer accounts.
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
Partner closely with other Twilio teams to identify new revenue opportunities within your ISV account portfolio.
Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.

Requirements

What you’ll need

8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
Accountable for relationship management, cross sells, upsells and solutions consulting.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Demonstrated track record of managing business forecasts and financial models.
Entrepreneurial mindset with appetite to define process and build programs.
Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
Excellent verbal and written communication skills.
Bachelor’s Degree or equivalent years of experience.

Benefits

Comp & perks

competitive pay
generous time off
ample parental and wellness leave
healthcare
a retirement savings program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experienceaccount strategysales pipeline managementfinancial modelingdata analysisconsultative salesrevenue generationgross margin managementforecastingsolutions consulting

Soft Skills

relationship managementinfluencingcommunicationanalytical thinkingentrepreneurial mindsetcollaborationlisteningcustomer advocacyproblem-solvingpartnership building