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About the role
Key responsibilities & impact- Become a subject matter expert on traffic logs and analytics use cases across our customer segments
- Develop hypotheses and execute rigorous research around customer problems and deliver robust root cause analysis
- Use financial and engineering context to describe the total opportunity size (and business impact/ROI) of proposed product improvements; make synthesized recommendations on which customer problems to prioritize based on opportunity size
- Lead product requirements, program milestones, and launch planning, particularly when it comes to transitioning customers off of old products and APIs in favor of modernized versions.
- Document ideas and research quickly for review and iteration from your teams, to support our remote-first environment
- Collaborate with adjacent product managers in the Channels Data team to connect and orchestrate data features across the domain.
Requirements
What you’ll need- 5+ years experience in product management
- Proven ability to work backwards from customer needs, using rigorous problem definition and customer data to directly qualify your product decisions
- Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics
- Technical skills: experience in APIs or platform products, including designing for reliability, scale, and developer usability; functional understanding of statistics, basic program management skills, strong written and verbal communication
- Soft Skills: Highly collaborative and excel in building cross-functional relationships in remote, global teams;
- Entrepreneurial: Scrappy and resourceful, comfortable rolling up your sleeves to get things done and drive impact.
Benefits
Comp & perks- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementAPIsplatform productsstatisticsprogram managementroot cause analysisdata analysiscustomer databusiness impactROI
Soft Skills
collaborationcross-functional relationshipscommunicationproblem definitionentrepreneurialresourcefulnessadaptabilityteamworkremote workcustomer focus