Technical Administrator 2
Twilio
full-time
Posted on:
Location Type: Remote
Location: India
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Tech Stack
About the role
- Improve our Salesforce.com platform and ensure data excellence across the organization.
- Assist project managers in various work streams on Salesforce.com
- Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale.
- Work with program managers and stakeholders to uncover process gaps and develop elegant solutions
- Understand and fix existing system problems on a daily basis
- Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility.
- Collaborate with cross-functional teams, including developers, business analysts, and stakeholders.
- Mentor junior administrators and provide guidance on best practices.
Requirements
- 2+ years of experience with Salesforce.com implementation (design, configuration, deployment, lightning flows)
- Must have hands on experience with process automation tools especially flows
- Demonstrated ability to understand business needs and translate requirements into technical solutions
- Salesforce Certified Administrator (ADM-201)
- Strong expertise in Salesforce CPQ administration and configuration.
- Strong presentation, communication, and facilitation skills
- Comprehensive experience on debugging and troubleshooting in Salesforce
- Strong organizational and business analysis skills; detail-oriented and able to work independently, manage and develop smaller scale projects.
- Knowledge on Salesforce.com configuration best practices
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce.comdata managementprocess automationSalesforce CPQconfigurationdeploymentlightning flowsdebuggingtroubleshootingcodebase extensibility
Soft Skills
communicationpresentationfacilitationorganizational skillsbusiness analysisdetail-orientedindependent workmentoringcollaborationproblem-solving
Certifications
Salesforce Certified Administrator (ADM-201)