Technical Administrator 2

Twilio

Salesforce Administrator for Twilio, enhancing data integrity and managing cross-functional teams in the Salesforce platform. Collaborate to resolve system issues and mentor junior staff.

Posted 4/14/2026full-timeRemote • 🇮🇳 IndiaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Improve our Salesforce.com platform and ensure data excellence across the organization.
Assist project managers in various work streams on Salesforce.com
Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale.
Work with program managers and stakeholders to uncover process gaps and develop elegant solutions
Understand and fix existing system problems on a daily basis
Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility.
Collaborate with cross-functional teams, including developers, business analysts, and stakeholders.
Mentor junior administrators and provide guidance on best practices.

Requirements

What you’ll need

2+ years of experience with Salesforce.com implementation (design, configuration, deployment, lightning flows)
Must have hands on experience with process automation tools especially flows
Demonstrated ability to understand business needs and translate requirements into technical solutions
Salesforce Certified Administrator (ADM-201)
Strong expertise in Salesforce CPQ administration and configuration.
Strong presentation, communication, and facilitation skills
Comprehensive experience on debugging and troubleshooting in Salesforce
Strong organizational and business analysis skills; detail-oriented and able to work independently, manage and develop smaller scale projects.
Knowledge on Salesforce.com configuration best practices

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce.comdata managementprocess automationSalesforce CPQconfigurationdeploymentlightning flowsdebuggingtroubleshootingcodebase extensibility

Soft Skills

communicationpresentationfacilitationorganizational skillsbusiness analysisdetail-orientedindependent workmentoringcollaborationproblem-solving

Certifications

Salesforce Certified Administrator (ADM-201)