Twilio

Senior Principal, Technical Program Management – Research & Development

Twilio

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $188,240 - $276,700 per year

Job Level

About the role

  • Orchestrate the technical strategy and multi-year roadmap for high-impact, cross-organizational technical programs.
  • Architect the end-to-end execution framework.
  • Own the master execution roadmap for complex, interdependent product suites.
  • Partner deeply with lead engineers/architects to evaluate technical approaches.
  • Establish the organizational "operating system" for high-stakes programs.
  • Proactively identify hidden technical requirements across the platform.
  • Design and institutionalize durable program frameworks and technical readiness standards.
  • Mentor to Principal TPMs and Engineering Leads.

Requirements

  • 12+ years of experience leading massive-scale technical programs in a high-growth, distributed systems and software engineering domain.
  • Proven ability to influence technical direction and architectural decisions at the VP/SVP level.
  • Expert-level mastery in defining execution strategies for programs with hundreds of engineers.
  • Exceptional ability to frame highly technical challenges into strategic business narratives.
  • Deep technical depth in cloud-scale infrastructure, API-first design, and distributed systems.
  • Demonstrated success in building and scaling operational readiness frameworks.
  • A proven track record of bringing order to chaos.
  • Bachelor’s degree in Computer Science, Engineering, a related field or equivalent practical experience.
Benefits
  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • A retirement savings program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cloud-scale infrastructureAPI-first designdistributed systemsexecution strategiesprogram frameworkstechnical readiness standardsarchitectural decisionstechnical strategyroadmap developmentprogram management
Soft Skills
influencementorshipstrategic thinkingproblem-solvingcommunicationleadershiporganizational skillscollaborationnarrative framingchaos management
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Engineering