Twilio

Software Engineer, L2 – Audiences & Journeys

Twilio

full-time

Posted on:

Location Type: Remote

Location: CaliforniaConnecticutUnited States

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Salary

💰 $116,960 - $171,900 per year

About the role

  • Design and build robust, scalable backend systems and APIs that power audience & journey creation, segmentation, and activation across Segment’s data platform.
  • Collaborate cross-functionally with design, product, and other engineers to define solutions that balance usability, performance, and long-term architecture.
  • Communicate technical decisions clearly - articulating trade-offs, customer impact, and team alignment.
  • Mentor junior engineers and contribute to a culture of technical excellence and continuous learning.
  • Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes.
  • Participate in an on-call rotation for our managed services

Requirements

  • 2 years experience writing production-grade code in a modern programming language
  • Experience programming in one or more of the following: Go, Java, Python, or similar languages
  • Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS)
  • Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)
  • Have experience with large scale async processing systems
  • Experience shipping services (products) following CI/CD development paradigm.
  • Good grasp of software engineering and how to build a system in scalable and extensive manner;
  • Excellent written and verbal technical communication skills to convey complex technical concepts effectively.
  • Comfortable asking questions and taking initiative to solve problems where it is often necessary to “draw the owl”
  • Leverage best-in-class development productivity practices including AI tooling
Benefits
  • health care insurance
  • 401(k) retirement account
  • paid sick time
  • paid personal time off
  • paid parental leave
  • equity plan
  • corporate bonus plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GoJavaPythoncloud infrastructureAmazon Web ServicesKubernetesEKSECSCI/CDasync processing systems
Soft Skills
technical communicationmentoringproblem-solvingcollaborationinitiativecustomer impact awarenessteam alignmenttrade-off analysiscontinuous learningtechnical excellence