Software Engineer, L2 – Audiences & Journeys

Twilio

. Design and build robust, scalable backend systems and APIs that power audience & journey creation, segmentation, and activation across Segment’s data platform.

Posted 3/31/2026full-timeRemote • California, Connecticut, New Jersey, New York, Pennsylvania, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $116,960 - $171,900 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudDistributed SystemsGoJavaKubernetesPython

About the role

Key responsibilities & impact

Design and build robust, scalable backend systems and APIs that power audience & journey creation, segmentation, and activation across Segment’s data platform.
Collaborate cross-functionally with design, product, and other engineers to define solutions that balance usability, performance, and long-term architecture.
Communicate technical decisions clearly - articulating trade-offs, customer impact, and team alignment.
Mentor junior engineers and contribute to a culture of technical excellence and continuous learning.
Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes.
Participate in an on-call rotation for our managed services

Requirements

What you’ll need

2 years experience writing production-grade code in a modern programming language
Experience programming in one or more of the following: Go, Java, Python, or similar languages
Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS)
Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)
Have experience with large scale async processing systems
Experience shipping services (products) following CI/CD development paradigm.
Good grasp of software engineering and how to build a system in scalable and extensive manner;
Excellent written and verbal technical communication skills to convey complex technical concepts effectively.
Comfortable asking questions and taking initiative to solve problems where it is often necessary to “draw the owl”
Leverage best-in-class development productivity practices including AI tooling

Benefits

Comp & perks

health care insurance
401(k) retirement account
paid sick time
paid personal time off
paid parental leave
equity plan
corporate bonus plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

GoJavaPythoncloud infrastructureAmazon Web ServicesKubernetesEKSECSCI/CDasync processing systems

Soft Skills

technical communicationmentoringproblem-solvingcollaborationinitiativecustomer impact awarenessteam alignmenttrade-off analysiscontinuous learningtechnical excellence