
Software Engineer, L2 – Audiences & Journeys
Twilio
full-time
Posted on:
Location Type: Remote
Location: California • Connecticut • United States
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Salary
💰 $116,960 - $171,900 per year
About the role
- Design and build robust, scalable backend systems and APIs that power audience & journey creation, segmentation, and activation across Segment’s data platform.
- Collaborate cross-functionally with design, product, and other engineers to define solutions that balance usability, performance, and long-term architecture.
- Communicate technical decisions clearly - articulating trade-offs, customer impact, and team alignment.
- Mentor junior engineers and contribute to a culture of technical excellence and continuous learning.
- Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes.
- Participate in an on-call rotation for our managed services
Requirements
- 2 years experience writing production-grade code in a modern programming language
- Experience programming in one or more of the following: Go, Java, Python, or similar languages
- Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS)
- Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)
- Have experience with large scale async processing systems
- Experience shipping services (products) following CI/CD development paradigm.
- Good grasp of software engineering and how to build a system in scalable and extensive manner;
- Excellent written and verbal technical communication skills to convey complex technical concepts effectively.
- Comfortable asking questions and taking initiative to solve problems where it is often necessary to “draw the owl”
- Leverage best-in-class development productivity practices including AI tooling
Benefits
- health care insurance
- 401(k) retirement account
- paid sick time
- paid personal time off
- paid parental leave
- equity plan
- corporate bonus plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GoJavaPythoncloud infrastructureAmazon Web ServicesKubernetesEKSECSCI/CDasync processing systems
Soft Skills
technical communicationmentoringproblem-solvingcollaborationinitiativecustomer impact awarenessteam alignmenttrade-off analysiscontinuous learningtechnical excellence