Twilio

Staff Software Engineer – LLM, AI Agents

Twilio

full-time

Posted on:

Location Type: Remote

Location: CaliforniaColoradoUnited States

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Salary

💰 $167,800 - $246,700 per year

Job Level

About the role

  • Build and own product capabilities for Stytch’s agentic identity platform on Twilio.
  • Design, implement, and maintain scalable, reliable distributed services, optimizing for security, latency, and developer experience.
  • Partner with Product and Engineering leadership to set direction, translate customer needs into technical plans, and deliver high-impact roadmap features.
  • Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives.
  • Write clean, maintainable, and well-tested code, setting a high bar for technical excellence across the team.
  • Own the end-to-end lifecycle of new services, from initial design and prototyping through to production deployment and operational readiness.
  • Mentor other engineers on the team, fostering a culture of innovation, ownership, and continuous learning.
  • Communicate complex technical concepts effectively to diverse audiences, from fellow engineers to executive leadership.
  • Stay at the forefront of industry trends and emerging threats in identity and authentication to ensure our products are secure and innovative.

Requirements

  • 7+ years of experience building and operating highly scalable, distributed systems, with a focus on security, reliability, and performance.
  • Experience working with agents and/or LLMs.
  • Strong hands-on coding skills and a willingness to dive deep to solve complex problems.
  • Demonstrated expertise in designing and implementing resilient, fault-tolerant systems.
  • Experience making high-impact technical decisions and leading technical initiatives.
  • A proven track record of driving technical excellence while keeping customer needs at the center of your work.
  • Deep understanding of software engineering best practices, including monitoring, observability, and building for the long term.
  • Exceptional communication and collaboration skills, with the ability to influence and align stakeholders.
  • Experience mentoring engineers and elevating the technical capabilities of a team.
  • Degree in Computer Science or a related field, or equivalent work experience.
Benefits
  • Health care insurance
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
distributed systemsscalable systemssecurityreliabilityperformancecodingfault-tolerant systemssoftware engineering best practicesmonitoringobservability
Soft Skills
communicationcollaborationmentoringinfluencingaligning stakeholdersinnovationownershipcontinuous learningproblem-solvingtechnical excellence