Senior Technical Consultant – Zuora Billings

Twilio

. Lead end-to-end architecture and complex product catalog design within Zuora Billing, including charge models, subscription lifecycle management, and scalable O2C/OTR solution design aligned to business and finance processes.

Posted 3/31/2026full-timeRemote • California, Connecticut, New Jersey, New York, Pennsylvania, Washington • 🇺🇸 United StatesSenior💰 $128,560 - $160,700 per yearWebsite

Tech Stack

Tools & technologies

ERPOracleOracle ERP

About the role

Key responsibilities & impact

Lead end-to-end architecture and complex product catalog design within Zuora Billing, including charge models, subscription lifecycle management, and scalable O2C/OTR solution design aligned to business and finance processes.
Drive advanced Zuora configurations including custom workflows (automation, integrations, error handling), mediation and data transformation pipelines, advanced billing rules, custom rating logic, multi-entity/multi-currency global setups, custom reports/data sources, and billing performance optimization.
Design, build, and support robust integrations between Zuora and enterprise systems (Oracle ERP, tax engines, payment gateways, CRM, data platforms), including API-based integrations, middleware flows, automated reconciliations, and audit control mechanisms.
Own post–go-live production support, including incident management (P1/P2), root cause analysis, change and release management, operational stability, and support for financial close and compliance processes.
Lead full lifecycle implementations (requirements through hypercare), provide governance and technical leadership, mentor team members, ensure documentation and knowledge transfer, and represent Zuora architecture in executive and cross-functional design forums.
Develops and executes system conversion and implementations.
Lead cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm.
Manage KLO operations and stakeholders support with daily activities, Financial close, reconciliations etc.

Requirements

What you’ll need

Strong knowledge of Zuora subscriptions, billing, product and pricing management.
Must have knowledge on integrations around Zuora with Salesforce, Oracle ERP, Banks, Payment Gateways, and Avalara tax.
Expertise in Zuora platform, objects, Custom events and Zuora workflows.
Knowledge on developing and executing system conversion and implementations.
Good understanding of Customer aging, AR to GL reconciliation and month end processes
Should have a good knowledge of change management, Agile methodologies.
B.Tech or an MBA graduate
Certifications in Zuora Billing implementations

Benefits

Comp & perks

Health care insurance
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Zuora Billingcharge modelssubscription lifecycle managementadvanced Zuora configurationsAPI-based integrationsdata transformation pipelinesbilling performance optimizationsystem conversionchange managementAgile methodologies

Soft Skills

leadershipmentoringincident managementroot cause analysisdocumentationknowledge transfercross-functional collaborationrequirement analysisstakeholder managementproblem-solving

Certifications

Zuora Billing implementations