Senior Analyst, Workforce Strategy and Insights
Twilio
full-time
Posted on:
Location: 🇨🇦 Canada
Visit company websiteSalary
💰 CA$142,800 - CA$178,500 per year
Job Level
Senior
Tech Stack
PythonSQLTableau
About the role
- Drive advanced, research-driven analytics and scenario modeling to generate actionable insights, inform workforce strategies, and guide decisions on talent allocation, skills investments, and future workforce targets
- Design and implement robust assessments, measurement frameworks, and forecasting analyses to support AI & skills-based workforce transformation agendas
- Collaborate closely with partners across the People Team (Data Solutions & AI, HRBP, Talent Acquisition, Talent Management, Total Rewards, etc), Finance, Operations, and Business leaders on strategic projects, serving as a thought partner to influence and advance workforce strategy initiatives
- Conduct exploratory analytics and synthesize complex, ambiguous data sources into clear, compelling recommendations and data visualizations for both technical and non-technical audiences
- Monitor and integrate external workforce trends, emerging research methodologies, and new technologies to continuously enhance workforce strategy approaches
- Partner closely with the People Data Solutions & AI team to develop and scale internal tools and solutions—including AI-powered assistants and data orchestration frameworks—to optimize workforce insights, streamline analytics processes, and enhance integration across multiple systems and platforms
Requirements
- 7+ years of progressive experience in research analytics, workforce strategy, people analytics, talent intelligence or related roles
- Demonstrated experience with complex data analysis, statistical modeling, and exploratory research methodologies
- Proficient in advanced analytics tools (e.g., R, Python, SQL, Tableau, Power BI)
- Proven expertise in designing and leading advanced analytics projects in ambiguous, abstract, or rapidly evolving environments
- Experience partnering with cross-functional teams across People, Finance, and the Business
- Exceptional communication and storytelling skills, with a track record of delivering insights that drive meaningful strategy and organizational change
- Advanced degree (Master’s or PhD preferred) in Industrial/Organizational Psychology, Statistics, Economics, Data Science, Research Psychology, or related quantitative field
- Prior consulting or advisory experience with C-suite or executive leadership on workforce strategy
- Deep knowledge of workforce planning, skills transformation, and the intersection with AI and emering technologiegs
- Experience in large-scale organizational transformation, future of work projects, or skills frameworks
- Prior involvement in large-scale organizational or digital transformation initiatives, especially those related to AI or workforce automation
- Expertise in integrating HR and non-HR data sources for comprehensive workforce insights
- Experience in skills taxonomy development, skills inference, or AI-enabled skills mapping platforms (e.g., Eightfold, Gloat, Degreed)