Twilio

EPM Analyst

Twilio

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

SeniorLead

Tech Stack

CloudERPOracleOracle ERP

About the role

  • Design and deliver Oracle EPM cloud solutions for our Finance community.
  • Provide input to help guide the development of project solutions, as well as address user questions and concerns regarding the functionality of their Oracle EPM suite - FCCS, EDMCS, TRCS
  • Be comfortable with articulating solution proposals to all levels of management and end users.
  • Develop credibility and relationships with client stakeholders.
  • Cultivate strong business relationships with key stakeholders (mostly in the U.S.)
  • You will be comfortable working with globally dispersed I.T. teams and senior business leadership being predominantly based in the U.S.
  • Analyze functional and operational issues reported by our users with their Oracle EPM environment and provide the solution or workaround on time
  • Perform root cause analyses and recommend meaningful updates to the following functional and operational items: dimensionality and hierarchies, business rules code, metadata properties, data forms and reports, data management processes and others as needed
  • Provide input to help guide the development of project solutions, as well as address user questions and concerns regarding the functionality of their Oracle EPM suite - FCCS, EDMCS, TRCS
  • Take a lead in system design and delivery, including release management, integration management
  • Assist in testing, monthly patch validation, and environment refresh activities
  • Be responsible for managing the quality and timely delivery of specified artefacts
  • Lead daily, weekly and monthly interactions with senior stakeholders - both business and IT.
  • Ideally, lead discussions, and articulate options and recommendations to complex issues.
  • Confidently discuss technical and non-technical issues.
  • Monitor and support junior EPM team members and accelerate their EPM knowledge development through coaching and mentoring.

Requirements

  • Bachelor’s degree in Business, Information Technology, or related field.
  • Certifications in Oracle Fusion, EPM applications are a plus.
  • A minimum 8+ years of leading Enterprise Performance Management (EPM). Should have played Solution Architect role or a Work Stream Lead role in these projects for FCCS, EDMCS & TRCS. Supporting and building solutions in these EPM modules.
  • Must have extensive experience of EPM modules - FCCS, EDMCS & TRCS. Plus advanced proficiency in SmartView reporting.
  • Other Oracle Financials modules such as General Ledger & EPM areas such as Narrative Reporting and EPM Automate are a plus.
  • Strong analytical skills with the ability to lead the requirements elicitation, perform fit-gap analysis, write functional specifications, development, configuration, functional testing, and post-production support.
  • Excellent communication - verbal / presentation and written plus interpersonal skills, English is a must. Must be able to lead discussions with senior stakeholders e.g. present solution options.
  • Document the functional design, process flows, architecture diagram and solution approaches through analysis of business benefits/KPIs of recommended approaches
  • Ability to troubleshoot technical issues and provide effective solutions.
  • Strong adherence to SAFe delivery methodology / AGILE background
  • Strong troubleshooting and incident resolution skills
  • Design and collaborate with other IT technical team members to architect and drive projects - analyse business requirements, identify gaps, arrive at gap closure approaches, determine pros and cons of technical approaches and document design specifications
  • Conduct meetings with business users and IT personnel and publish status and progress reports. During projects, clearly communicate project task status to key stakeholders.
  • Comfortable in conducting large workshops and demos with business leaders and process owners and drive the design boards in a sprint tool with sufficient exposure to agile methodology
  • Teamwork-oriented with a strong focus on customer satisfaction
  • Comfortable to work across time zones – bulk of business community in US region
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