Twilio

Senior Software Engineer - L3 Segment Audiences team

Twilio

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 $138,700 - $203,900 per year

Job Level

Senior

Tech Stack

AWSCloudGoGraphQLJavaJavaScriptKubernetesMicroservicesNode.jsPythonReactScalaTypeScript

About the role

  • Segment is a best-in-class customer data platform (CDP) designed with engineers, marketers, and product managers in mind.
  • Twilio Engage Audiences team builds, maintains, and improves the user interfaces and APIs that power Segment’s audience-building capabilities.
  • Our team enables customers to create rich, real-time and warehouse-sourced audiences that drive personalized engagement across channels and tools.
  • This role involves scaling a complex front-end architecture while delivering new, user-friendly features.
  • You will work closely with design, product management, and other engineers to identify areas for improvement, maintain a high bar for reliability and usability, and continuously refine the end-to-end experience of audience creation and activation.
  • You’ll evaluate trade-offs between feature velocity, system stability, and technical debt, and help drive architectural decisions that ensure long-term sustainability and performance.
  • Responsibilities include Design and build user-friendly, scalable full-stack features; collaborate cross-functionally; communicate decisions; mentor junior engineers; troubleshoot and improve system reliability.
  • Support strategic initiatives that impact the broader Twilio Engage platform and engineering organization.

Requirements

  • 4+ years of work experience building enterprise-ready web applications.
  • 3+ years of experience writing production-grade backend code in a modern programming language (e.g., NodeJS, Golang, Python, Java, Scala, or similar).
  • Familiarity with front-end technologies like JavaScript, TypeScript, React (or similar frameworks), and GraphQL.
  • Experience working with stakeholders at all levels - be able to dive into the nuts and bolts of how things work as needed.
  • Experience working with cloud-based infrastructure (AWS preferred).
  • Collaborating with internal/external teams/engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged.
  • Self drive - you take complete ownership of your tasks and champion efforts to get your tasks to completion.
  • Excellent written and spoken communication skills.
  • Degree in Computer Science or a related field, or equivalent work experience.
  • Desired: Bias to action, ability to iterate and ship rapidly.
  • Familiarity with Cloud Solutions, AWS, Kubernetes/EKS, CI/CD pipelines, Testing & Automation.
  • Experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
  • Ability - and excitement to - learn and own multiple domains of the platform (microservices, REST APIs, back-end services) from inception to deployment and maintenance, while making best-in-class technical decisions that impact the success of the company.