Twilio

Principal, Product Manager ( L5)

Twilio

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Colorado, District of Columbia, Hawaii, Illinois

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Salary

💰 $167,800 - $246,700 per year

Job Level

Lead

About the role

  • We are seeking a visionary and entrepreneurial Product Manager passionate about building the future, not just improving the present. In this role, you will lead Horizon 3 innovation—imagining, shaping, and validating breakthrough product concepts that could fundamentally transform the enterprise landscape over the next 3-5+ years.
  • As part of our team, your mandate is to look beyond current product lines and incremental enhancements. You will actively scout emerging technologies, societal and industry shifts, and nascent user problems with the potential to unlock new markets and create transformational value.
  • Your goal is to help imagine the future that will exist based on technological advances across AI/ ML, AGI, quantum computing, blockchain and more.
  • Working side-by-side with world-class researchers, engineers, and designers, you will take bold, unproven ideas from whiteboard to working prototype—navigating ambiguity, systematically de-risking concepts, and driving structured experimentation.
  • You’ll drive the vision for ambitious initiatives, frame the strategic bets worth making, and build the business case for high-risk, high-reward ventures that position our company at the forefront of the industry.
  • Responsibilities: Define Horizon 3 strategy: Lead the exploration of various technological trends, their implications for business and thus areas of opportunity for Twilio
  • Drive Product Vision: Lead discovery and definition of innovative product opportunities. Align user needs, technical feasibility, and business objectives.
  • Rapid Experimentation: Design and manage the lifecycle of early prototypes, MVPs, and proofs-of-concept. Leverage lean and agile methodologies to iterate quickly.
  • Cross-Functional Collaboration: Work directly with engineering, research, design, and go-to-market teams to transform breakthrough concepts into user-ready solutions.
  • Market & User Research: Conduct customer interviews, gather market intelligence, analyze usage patterns, and synthesize insights from early testing to inform ongoing project direction.
  • Stakeholder Engagement: Communicate strategic vision, product rationale, and outcomes to executive leadership and cross-functional stakeholders.

Requirements

  • Proven experience (5+ years) as a Product Manager or Product Strategy Lead, ideally in a technology/enterprise SaaS, platform, or developer-centric environment.
  • Track record of launching new products, features, or experimental projects—ideally with experience in 0→1 product development or R&D environments.
  • Familiarity with emerging technologies (AI/ML, developer tools, workflow automation, or similar).
  • Strong analytical and user research skills; data-driven but comfortable with ambiguity and hypothesis-driven decision making
  • Exceptional communication and storytelling ability to convey vision and inspire action
  • Technical acumen; able to collaborate closely with engineering and research teams and ability to draw business implications from technological trends
  • Entrepreneurial mindset; eager to take calculated risks, iterate rapidly, and learn from failure as well as success
  • BS in Computer Science, Engineering, or equivalent practical experience