Presales Architect – Trust, Identity and Compliance
Twilio
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop your expertise of the Twilio platform, use cases and buyer personas, while staying current on identity verification, security, fraud, and compliance trends
- Assess and steer customers toward leveraging multiple products & solutions at Twilio
- Scope, design, and validate complex multi-product solution architecture with an emphasis on:
- Identity verification and authentication flows (e.g. account security, MFA, API-based identity)
- Secure-by-design architectures that reduce fraud and abuse
- Compliance, data residency, and audit readiness
- Build compelling presentations to secure the Technical Win in partnership with core sales, core SE, and Enterprise Strategist teams
- Support cross-functional teams on product specific knowledge, enablement, strategy, and solutions / use cases (Sales, Presales, Marketing, Enablement, CS, Product, etc.)
- Support core sales and solutions engineering team members on value-selling strategies and complex solution sales
- Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy and roadmap via GTM interlock and PDLC processes
Requirements
- Demonstrated ability to lead complex solutions sales cycles including, novel solution scoping, design, and validation
- Strong stakeholder collaboration and influencing skills
- 4+ years of progressive presales experience, including complex solution architecture
- 2+ years of demonstrated expertise identity verification, authentication, security, or trust-related domains, including topics such as:
- Account security and authentication flows (MFA, OAuth, JWT, APIs)
- Fraud and risk signals
- Network or application security
- Enterprise regulatory frameworks such as GDPR, DORA
- Strong track record of excellent verbal and written communication skills, and driving deal strategy with creative and compelling storytelling
- Confidence influencing highly skilled and experienced audiences including C-level executives
- Experience documenting and sharing customer trends and requests with product
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
identity verificationauthentication flowsmulti-product solution architectureMFAOAuthJWTAPIsfraud detectionnetwork securityapplication security
Soft skills
stakeholder collaborationinfluencing skillsverbal communicationwritten communicationdeal strategystorytellingcross-functional teamworkpresentation skillscustomer trend documentationcreative problem-solving