Twilio

Senior Manager, Global Events – Event Strategy, Audience Engagement

Twilio

full-time

Posted on:

Location Type: Remote

Location: Remote • California, Connecticut, New Jersey, New York, Pennsylvania, Washington • 🇺🇸 United States

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Salary

💰 $128,560 - $188,900 per year

Job Level

Senior

Tech Stack

Tableau

About the role

  • Develop and lead growth strategies that accelerate audience acquisition, attendance, and engagement across global and regional events.
  • Partner with digital marketing, field, product marketing, DevNet, Twilio.org and sales to align demand generation programs to event growth goals.
  • Create segmentation, targeting, and messaging frameworks that improve pipeline impact and event ROI.
  • Establish and refine KPIs to drive predictable, scalable event growth.
  • Own the development, structure, and quality of the agenda and content across global events, including keynotes, sessions, demos, customer stories, and thought leadership tracks in partnership with PMM.
  • Collaborate with product marketing and executive teams to shape narratives aligned with business priorities and GTM initiatives.
  • Lead end-to-end acquisition planning, including channel mix, messaging, creative alignment, landing pages, email journeys, and broader promotional strategies.
  • Oversee the shared service functions that enable scalable global event execution, including registration platform, event website development, event technology tools, and analytics performance reporting.

Requirements

  • 8+ years of experience in event marketing, audience acquisition, and campaign management or related fields, global event experience in B2B technology strongly preferred.
  • Proven success leading event campaigns, multi-channel acquisition strategies and leading large-scale event content programs that enhance attendee experience and drive business outcomes.
  • Strong storytelling skills with the ability to translate technical content into engaging messaging for multiple audiences.
  • Strong analytical skills with the ability to translate insights into strategy and executive-level recommendations.
  • Deep understanding of event technology platforms, digital experiences, data capture workflows, and operational infrastructure.
  • Experience managing high-performing teams and cross-functional collaboration. Demonstrated success leading teams, managing stakeholders, and navigating matrixed organizations.
  • Ability to operate at both strategic and tactical levels, with strong attention to detail and passion for excellence.
  • Excellent communication, stakeholder management, and project management skills.
  • Data-driven mindset with a focus on metrics, ROI, and continuous improvement.
  • Proficiency with Salesforce, Tableau, Marketo, Swoogo and presentation tools (Google Workspace); SEO and content marketing experience a plus.
  • Willingness to travel as needed for event planning and execution.
Benefits
  • Health care insurance
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
event marketingaudience acquisitioncampaign managementmulti-channel acquisition strategiesevent content programsdata capture workflowsoperational infrastructurestorytellinganalytical skillsmetrics
Soft skills
communicationstakeholder managementproject managementcross-functional collaborationattention to detailpassion for excellencestrategic thinkingtactical executionteam leadershipnarrative shaping