Senior Social Media Manager
Twilio
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Connecticut, New Jersey, New York, Pennsylvania, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $104,300 - $130,300 per year
Job Level
Senior
About the role
- Lead campaign and content strategy across our major launches, integrated campaigns, brand moments, and tentpole events.
- Manage our social channels — including LinkedIn, Instagram, Facebook, and X — and help us launch and grow our TikTok presence.
- Help build and manage Twilio’s influencer and creator program.
- Own social analytics, reporting, and competitive insights that shape future strategy.
- Execute our editorial calendar and ensure everything we post shows up with personality and purpose.
- Create processes that keep our team organized as we grow.
- Engage and grow our community daily – from developers to decision makers.
- Create original, engaging social content for Twilio’s top executives that reflects their authentic voices.
- Use data to prove our bets are paying off — and tell the story behind the numbers.
- Constantly experiment and test new tactics to reach new audiences.
- Contribute to Twilio’s mission of building the world’s leading customer engagement platform — by showing what’s possible with it.
Requirements
- Has 5+ years experience managing brand social.
- Can express complex thoughts or ideas in 100 characters or less.
- Thinks outside the box and communicates ideas clearly.
- Uses data and analytics to create strategy.
- Proven success driving engagement.
- Loves building community — and knows how to make people care.
- Brings energy, curiosity, and a sense of fun to the work.
- Is organized and good at creating clarity and process while operating in a fast-moving environment.
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
social media managementcontent strategysocial analyticsdata analysiscommunity engagementeditorial calendar managementinfluencer program managementcampaign executioncompetitive insightscontent creation
Soft skills
clear communicationcreativityorganizational skillscommunity buildingenergycuriosityadaptabilitystrategic thinkingproblem-solvingteam collaboration