Twilio

Lead Application Engineer, Zuora Billing and Revenue

Twilio

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Job Level

Senior

Tech Stack

Oracle

About the role

  • Lead a design, configuration, development, and testing of Zuora solutions focused on Billing, AR, Cash Application, and Revenue processes.
  • Conduct business workshops to gather and analyze requirements and translate them into effective Zuora solutions.
  • Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Zuora object queries and data queries etc
  • Create system prototypes and demos to validate solutions with stakeholders before development begins.
  • Lead cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm.
  • Collaborate with Finance, Billing, and Revenue teams to ensure accurate implementation of business processes.
  • Integrate Zuora Billing and Revenue with multiple upstream usage systems and downstream accounting platforms like Oracle Fusion, Highradius, Monkey, Salesforce, etc
  • Perform checks and monitoring the critical processes in production instances and proactively identify the issues and fix them
  • Make sure team is performing regular KLO operations and stakeholders support with daily activities, Financial close, reconciliations etc
  • Support QAR, Audit and SOX compliance.
  • Mentor and lead junior consultants in the team to enable them to make project deliverables.

Requirements

  • Strong hands-on experience in Zuora Billing and Revenue modules including Product and customer master data management in Zuora
  • Demonstrated ability to lead the end-to-end implementation lifecycle—from requirements gathering through to testing and deployment.
  • Solid understanding of Billing and revenue workflows, including integrations with usage load via Mediation, taxation and Invoice presentment
  • Experience working closely with finance and accounting stakeholders in global organizations.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong time management and organizational skills; able to manage multiple initiatives in parallel.
  • Should have a good knowledge of change management, Agile methodologies.
  • Certifications in Zuora Billing and Revenue implementations
Benefits
  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • Retirement savings program
  • Much more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Zuora BillingZuora RevenueKPI dashboardsZuora object queriesdata queriesBilling workflowsrevenue workflowsMediationtaxationInvoice presentment
Soft skills
interpersonal skillsverbal communicationwritten communicationtime managementorganizational skillsleadershipmentoringcollaborationproblem-solvingrequirements analysis
Certifications
Zuora Billing certificationZuora Revenue certification