Recruit, lead, and mentor a high-performing, globally distributed organization of engineering managers and software engineers.
Define and execute the multi-year technical vision and roadmap for a new, commercial fraud product suite sold to Twilio customers, from inception to launch and scale.
Evolve the technical strategy for the Twilio Lookup product, reimagining it as a core data intelligence engine that powers both standalone data use cases and the new fraud product suite.
Partner closely with Product Management, Data Science, GTM, and other cross-functional leaders to shape product strategy and ensure alignment on business goals.
Drive a culture of innovation, velocity, and quality, fostering an environment of technical excellence and continuous improvement.
Oversee the development of a highly scalable, real-time B2B fraud platform that Twilio's customers will use to protect their own applications.
Champion engineering and operational best practices, establishing metrics and processes for monitoring system health, performance, and customer impact.
Manage team budget, headcount planning, and resource allocation to align with strategic priorities.
Communicate the vision, strategy, and status of your organization effectively to a wide range of audiences, from individual engineers to senior executives
Requirements
10+ years of experience in software development, with a proven track record of shipping complex, scalable, and robust software products.
5+ years of engineering management experience leading multiple teams ("manager of managers").
Demonstrated experience in building and scaling engineering organizations, including hiring and developing both engineers and engineering managers.
Proven ability to set a technical vision and drive it to execution, making critical architectural decisions for large-scale distributed systems.
Strong product sense and experience working closely with product management to define and deliver on a product roadmap.
Excellent communication and interpersonal skills, with the ability to influence, align, and build strong relationships with stakeholders across the company.
Experience managing the operations of mission-critical production systems.
Degree in Computer Science or related field, or equivalent work experience.
Benefits
health care insurance
401(k) retirement account
paid sick time
paid personal time off
paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software developmentscalable software productsarchitectural decisionslarge-scale distributed systemsreal-time B2B fraud platformtechnical visionengineering best practicessystem health monitoringperformance metricsdata intelligence engine