Production Specialist

twelveNYC

Production Specialist at Twelve coordinating operational delivery for merchandising programs. Assisting with order processing, sample coordination, and project tracking in a hybrid environment.

Posted 7/11/2026full-timeBrooklyn • New York • 🇺🇸 United StatesJunior💰 $75,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain organized project trackers, account documents, purchase order records, follow-up notes, and client-specific process documentation
Support client and internal status updates by gathering information from suppliers and internal teams, preparing meeting notes, and flagging missing information or next steps
Assist with PO conversion and supplier handoff after requirements, pricing, and timelines have been reviewed and approved by the manager
Follow up with suppliers and factories on production status, estimated completion dates, sample progress, and upcoming milestone requirements
Update critical path documents with key production milestones, including sampling, approvals, production start dates, QA/QC, compliance, shipping readiness, and invoicing status
Track open supplier actions and flag missing information, delays, or changes to the manager for review
Pre-Production Sample coordination by tracking sample submissions, approvals, revisions, dispatch details, and required follow-up
Maintain sample records, production documentation, range boards, project folders, and client-specific process documents
Help organize production photos, sample feedback, approvals, and related documentation to ensure files are complete and easy to reference

Requirements

What you’ll need

1-3 years of experience in production, supply chain, operations, merchandising, account coordination or a similar support role; relevant internships or entry-level experience will be considered.
Strong organizational skills with the ability to manage trackers, details, timelines, documents, and follow-ups across multiple projects.
Clear written and verbal communication skills, with comfort working with internal teams, suppliers, and external partners.
Strong attention to detail and accuracy when working with purchase orders, quantities, dates, costs, and documentation.
Proficiency in Microsoft Office, especially Excel
Ability to learn new systems, trackers, client portals, NetSuite, and project management tools
Problem-solving mindset with the ability to flag risks, ask questions, and escalate issues appropriately
Interest in production, supply chain, or client operations

Benefits

Comp & perks

Medical, Dental, Vision, Disability, Life
Hybrid work environment
Mental Health Mondays: Once a month our offices close globally (that's an additional 12 days per year)
Generous Paid Time Off -- Including your birthday, personal days, and time off around holidays
Paid Parental Leave
Family planning and wellness benefits
Summer Fridays
Discretionary Bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project ManagementDocumentation ManagementPurchase Order ProcessingProduction CoordinationData Analysis

Soft Skills

Organizational SkillsProblem-Solving MindsetVerbal CommunicationWritten Communication