Sales Assistant

twelveNYC

Retail Sales Assistant supporting the sales and customer service efforts at Twelve Inc. Assisting with showroom setup, orders management, and essential administrative tasks.

Posted 5/14/2026full-timeBrooklyn • New York • 🇺🇸 United StatesMid-LevelSenior💰 $26 - $28 per hourWebsite

About the role

Key responsibilities & impact

Assist with market preparation and meeting set-up to create an appealing and professional environment for customers.
Collaborate with Account Executives to drive sales initiatives and support customer service efforts.
Prepare and manage samples that need to be sent out to customers.
Assist in managing client communications and follow-ups related to orders and product inquiries.
Track and manage customer orders, ensuring accurate and timely processing of sales.
Utilize Excel and internal tools to maintain detailed records of orders, inventory, and customer data.
Perform accurate data entry for orders, item setups, and client-specific information into client portals and internal systems.
Maintain comprehensive records of sales activity and orders.
Assist with administrative tasks as needed by the sales team, including preparing reports, organizing documentation, and handling other office duties.

Requirements

What you’ll need

Proven experience in retail, sales support, or administrative roles (preferably in a showroom or retail environment).
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
Proficiency in Microsoft Excel
Detail-oriented with a strong focus on accuracy in data entry and record keeping.
Excellent communication skills, both written and verbal.
Ability to work independently and collaboratively in a team environment.
A proactive approach to problem-solving and customer service.

Benefits

Comp & perks

Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
Mental Health Mondays: once a month our offices close globally (that's 12 additional days per year)
Generous Paid Time Off – Including your birthday, personal days, time-off around holidays.
Paid Parental Leave
Summer Fridays
Discretionary bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryrecord keepingorder processinginventory managementsales supportreport preparationitem setup

Soft Skills

organizational skillscommunication skillsproblem-solvingattention to detailteam collaborationindependenceprioritization