EDI & Retail Compliance Specialist

twelveNYC

EDI & Retail Compliance Specialist managing EDI operations across retail partners for Twelve. Overseeing order management, logistics execution, and ensuring retailer compliance.

Posted 5/8/2026full-timeBrooklyn • New York • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead EDI onboarding and setup for new retailer and vendor integrations within SPS Commerce
Coordinate with external partners, retailers, and internal teams to test and validate EDI workflows
Ensure proper mapping and configuration of documents (PO, ASN, Invoice) during setup
Manage and maintain Twelve’s EDI platform (SPS Commerce) across all retailer integrations
Review, validate, and process inbound EDI Purchase Orders (POs) for accuracy and completeness
Submit and monitor Advance Ship Notices (ASNs) to ensure timely and accurate transmission
Generate and submit EDI invoices, ensuring alignment with shipment and retailer requirements
Troubleshoot and resolve EDI transmission failures, including mapping errors, data discrepancies, and connectivity issues
Partner with internal teams to ensure all EDI documents align with operational execution and retailer compliance standards
Monitor retailer compliance requirements across accounts (Target, etc.) and ensure adherence
Identify, investigate, and resolve chargebacks and compliance deductions
Submit and track chargeback disputes through SupplyPike, ensuring proper documentation and follow-through
Analyze recurring chargeback trends and proactively recommend process improvements to reduce risk
Coordinate and execute routing for cross-docked shipments from our 3PL partners, across various client-retailers
Ensure all routing guides and retailer-specific shipping requirements are followed precisely
Act as the internal EDI SME, supporting Production, Logistics, and Finance teams
Partner with Operations to improve upstream data accuracy (SKU setup, labeling, cartonization, etc.)
Identify process gaps and implement solutions to improve efficiency, accuracy, and compliance
Lead reporting on EDI performance, chargebacks, and operational KPIs

Requirements

What you’ll need

5+ years of deep EDI Retailer experience
Proven experience managing end-to-end EDI workflows (PO → ASN → Invoice) with major retailers (e.g., Target, Walmart, Sephora, Ulta)
Experience with SPS Commerce or similar EDI platforms (Preferred)
Strong understanding of retailer routing guides, compliance standards, and vendor manuals
Experience with chargeback management platforms (SupplyPike preferred)
Excellent problem-solving and decision-making abilities in a fast-paced environment
Exceptional organizational and time-management skills with the ability to manage multiple priorities
Strong communication, and interpersonal skills, with the ability to collaborate cross-functionally
Experience working with NetSuite or other ERP systems
Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.

Benefits

Comp & perks

Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
Hybrid work environment
Mental Health Mondays: Once a month our offices close globally (that's an additional 12 days per year)
Generous Paid Time Off -- Including your birthday, personal days, and time off around holidays
Paid Parental Leave
Summer Fridays
Discretionary Bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

EDI onboardingEDI workflowsmapping and configurationchargeback managementdata discrepancies resolutionrouting executionprocess improvementreporting on EDI performanceSKU setupcartonization

Soft Skills

problem-solvingdecision-makingorganizational skillstime-managementcommunication skillsinterpersonal skillscollaborationattention to detailanalytical skillsadaptability