TWAICE

Full-stack Engineer

• Serving as primary technical contact for US and Americas customers, building relationships with both technical and commercial stakeholders.
• Supporting pre-sales alongside Sales and Solution Engineering: technical discovery, data-readiness assessments, and architecture discussions.
• Leading technical onboarding: reviewing Single Line Diagrams, mapping sensor hierarchies (cell to string to rack to enclosure to PCS to system), and configuring sensor specifications in Databricks before KPI rollout.
• Managing KPI rollout and validation: releasing TWAICE KPIs, and diagnosing sensor data quality issues, insufficient cycling data, and aggregation errors.
• Leading performance analysis during commissioning and augmentation: interpreting capacity test results, flagging anomalies (cell imbalances, voltage spread issues, RTE gaps), and producing executive-ready outputs.
• Surfacing recurring product gaps and customer feedback to Product and Engineering.
• Running platform training for performance engineers, O&M leads, and asset managers.
• Up to 25% travel for customer meetings and on-site visits across the Americas.

Senior BESS Engineer – Americas