Tutored by Teachers

Attorney

• Manage intake, tracking, version control, and execution of school district contracts
• Coordinate redlines and approvals with outside counsel for non-standard terms
• Maintain contract repository and key metadata (renewals, obligations, compliance items)
• Partner with Sales and Customer Success to keep deals moving efficiently
• Serve as primary liaison with insurance broker and carrier
• Manage certificates of insurance, coverage letters, and district-specific requirements
• Track compliance matrices across partners and ensure timely updates
• Own relationships with background check vendors
• Maintain district-by-district requirements
• Track tutor compliance and problem solve in collaboration with TbT and school partners
• Manage intake and first-pass review of vendor agreements
• Route deviations or higher-risk terms to outside counsel
• Coordinate execution and storage of finalized contracts
• Own RFP timelines and submission workflows
• Partner with our grant writer on packaging and final delivery
• Coordinate legal review as needed
• Maintain RFP calendar and track outcomes
• Coordinate corporate registrations and filings through our registered agent
• Maintain internal records and ensure good standing across jurisdictions

Legal Operations, Compliance Manager

Compliance

• Help improve processes to ensure compliance with client-by-client background check processes
• Assist with reviewing contracts to determine compliance requirements and advise team on compliance processes
• Proactively identify risks and partner internally to mitigate
• Build trusted, collaborative relationships across internal teams to align on partner needs and deliver seamless client experience

Operations Compliance Support, Part-Time

Customer Success Manager

• Serve as a strategic partner to district and school teams, ensuring program success and long-term growth
• Lead onboarding for new clients, setting clear expectations, timelines, and milestones
• Own and manage your book of business: develop territory plans to support account health, renewals, and expansion opportunities
• Synthesize client feedback to provide meaningful insights to internal teams & senior management
• Lead renewal and upsell efforts, identifying opportunities to grow partnerships based on client goals and outcomes
• Proactively identify at-risk accounts and partner internally to mitigate churn
• Build trusted, collaborative relationships across internal teams to align on partner needs and deliver seamless client experience

Partner Success Manager – Midwest

Operations

• Own customer support + program operations end-to-end and oversee our support resources.
• Bring structure, clarity, and scalability to a fast-expanding part of the business.
• Strengthen customer support operations, working directly with school and district partners.
• Build systems that enable flawless program execution, including workflows and escalation paths.
• Serve as Incident Manager during customer-impacting issues.
• Continuously improve the support experience as the company evolves.

Support Operations Manager

• Lead processes to ensure compliance with client-by-client background check processes
• Assist with drafting template contracts and developing processes to meet client requests set forth in contracts
• Support with data analysis to support invoicing and related processes
• Proactively identify at-risk accounts and partner internally to mitigate
• Build trusted, collaborative relationships across internal teams to align on partner needs and deliver seamless client experience

Tutored by Teachers

Legal Operations, Compliance Manager

Operations Compliance Support, Part-Time

Partner Success Manager – Midwest

Support Operations Manager

Operations Compliance Manager

Partner Success Manager – Northeast Flexible

Partner Success Manager – Southeast Flexible