Robotics Maintenance & Field Service Technician II / III

Tutor Intelligence

Technician at AI robotics company maintaining and troubleshooting systems across Texas. Owning customer relationships and contributing to product improvements through real-world experience.

Posted 6/24/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Deploy, maintain, troubleshoot, and improve advanced robotic systems operating in customer facilities across Texas and the Central United States
Own a territory anchored in the Dallas–Fort Worth region, supporting customer sites throughout Texas, Oklahoma, Louisiana, Arkansas, New Mexico, Kansas, and surrounding states
Provide surge support for deployments, preventative maintenance campaigns, and new product introductions nationwide
Diagnose failures, document repairs, and uncover root causes to directly contribute to next-generation products
Represent Tutor professionally at customer sites and maintain strong customer relationships

Requirements

What you’ll need

Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems
Strong mechanical and electrical aptitude
Hands-on experience with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC, AGVs, AMRs, or similar systems
Ability to read schematics and technical documentation
Comfort using multimeters, hand tools, power tools, and diagnostic equipment
Documentation discipline — you log your work thoroughly and follow SOPs consistently, even in the field with no one watching
Strong communicator who over-communicates by default — comfortable working async over Slack and proactive about keeping the team and customers in the loop
Comfortable being uncomfortable — you can walk into an ambiguous situation, figure it out, and drive it to resolution without a playbook
Strong ability to own customer relationships solo — no office, no manager on-site
Self-direction and accountability: you manage your own schedule, routes, and priorities
Willingness to travel (~75%) and take ownership of problems end to end
Based in the Riverside / Inland Empire area (or willing to relocate)
Valid driver's license and authorization to work in the U.S.
Level II: ~2+ years maintaining industrial automation, robotics, conveyors, packaging equipment, AGVs/AMRs, CNC, or similar electromechanical systems
Level III: ~5+ years, with a track record of leading the toughest diagnostics, owning root-cause investigations independently, and being the person peers escalate to

Benefits

Comp & perks

Fully employer-covered health insurance
Managed 401(k)
Regular in-office meals
Unlimited PTO and holidays
Social events
Collaborative work culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingrepairingbuildingmaintainingdeployingelectromechanical systemsdiagnosing failuresreading schematicsdocumentation disciplineindustrial automation

Soft Skills

strong communicatorself-directionaccountabilitycustomer relationship managementproblem-solvingadaptabilityproactive communicationindependencetime managementteam collaboration

Certifications

valid driver's licenseauthorization to work in the U.S.