Robotics Maintenance and Field Service Technician II / III

Tutor Intelligence

Robotics Technician maintaining and troubleshooting robotic systems in customer facilities across the Western U.S. Owning fleet maintenance to keep customers satisfied and technology evolving.

Posted 6/19/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

deploy, maintain, troubleshoot, and improve advanced robotic systems operating in customer facilities across the Western U.S.
own a territory anchored in California's Inland Empire — our Southern California cluster (Ontario, Perris, Fullerton)
regular travel to Northern California (Stockton, Belmont) and surge, deployment, and NPI support nationwide as the fleet scales
keep the fleet happy and the customers happier
document every failure and root-cause to feed into the next generation of our product
Level II: independently own preventative maintenance, troubleshooting, and repairs across your territory
Level III: serve as the regional escalation point for the West Coast — the call the rest of the field makes when they're stuck

Requirements

What you’ll need

Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems
Strong mechanical and electrical aptitude
Hands-on experience with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC, AGVs, AMRs, or similar systems
Ability to read schematics and technical documentation
Comfort using multimeters, hand tools, power tools, and diagnostic equipment
Documentation discipline — you log your work thoroughly and follow SOPs consistently, even in the field with no one watching
Strong communicator who over-communicates by default — comfortable working async over Slack and proactive about keeping the team and customers in the loop
Comfortable being uncomfortable — you can walk into an ambiguous situation, figure it out, and drive it to resolution without a playbook
Strong ability to own customer relationships solo — no office, no manager on-site
Self-direction and accountability: you manage your own schedule, routes, and priorities
Willingness to travel (~75%) and take ownership of problems end to end
Based in the Riverside / Inland Empire area (or willing to relocate)
Valid driver's license and authorization to work in the U.S.
Level II: ~2+ years maintaining industrial automation, robotics, conveyors, packaging equipment, AGVs/AMRs, CNC, or similar electromechanical systems
Level III: ~5+ years, with a track record of leading the toughest diagnostics, owning root-cause investigations independently, and being the person peers escalate to

Benefits

Comp & perks

fully employer-covered health insurance
managed 401(k)
regular in-office meals
unlimited PTO
holidays
social events
collaborative low-ego work culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingrepairingbuildingmaintainingdeployingelectromechanical systemsindustrial automationroboticsCNCAGVs

Soft Skills

strong communicatorself-directionaccountabilitycustomer relationship managementproblem-solvingdocumentation disciplineadaptabilityproactive communicationindependencetime management

Certifications

valid driver's licenseauthorization to work in the U.S.