Middle Market Client Experience Consultant
The Cigna Group
Regional Business Office Consultant
Tutera Senior Living and Health Care
full-time
Posted on:
Location Type: Hybrid
Location: Kansas City • Kansas, Montana • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide oversight and support for a group of skilled nursing facilities in relation to business office processes
- Responsible for leading the training, education, and implementation of billing processes
- Consulting and guiding assigned Business Office Managers
- Monitoring billing and collection efforts
- Audit and train Business Office employees on policies and procedures
- Communicate and escalate risk items to leadership
- Participate in continuous improvement efforts
- Ensure timely and accurate billing and payments are received by designated timelines
- Monitor for compliance of Internal Controls.
Requirements
- Minimum of five years of experience managing a skilled nursing facility business office
- Prior experience managing multiple skilled nursing facility business offices at once highly preferred
- Extensive experience in billing and collections including Medicare, Medicaid, Insurance, Private Pay, and Medicaid Pending within long term care required
- Proven experience developing and delivering training programs, workshops, or seminars
- Bachelor's degree in Business Admin, Finance, Business, or a related field is required
- Certified Professional Biller (CPB) or Certified Professional Medical Auditor (CPMA) certification preferred
- Prior accounts receivable experience required
- Must possess knowledge of Multistate Medicaid Pending, Recertification, and Authorizations
- Experience with Managed Care billing and processes required
- Knowledge of Resident Trust Fund processes required
- Previous experience training and educating all levels of staff in person and remotely
- Working knowledge of Point Click Care required
- Excellent analytical, problem-solving, and decision-making abilities
- Must be able to work well with others in a team environment
- Proficiency in Microsoft Word, Excel, and Outlook required
- Professional image in both appearance and behavior
- Excellent written and oral communication skills.
Benefits
- Financial Literacy Classes with Payactiv
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Cancer Insurance
- Short Term and Long Term Disability
- 401(k) with Matching Contributions
- Tuition Reimbursement
- Paid Time Off
- Holiday Pay
- Birthday Day Off
- Exclusive Tutera Perks
- Advancement Opportunities & More!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billingcollectionsaccounts receivabletraining program developmentManaged Care billingResident Trust Fund processesMedicareMedicaidInsurancePrivate Pay
Soft skills
analytical skillsproblem-solvingdecision-makingteamworkcommunication skillsleadershiptraining and educationcontinuous improvement
Certifications
Certified Professional Biller (CPB)Certified Professional Medical Auditor (CPMA)
