• Responsible for the overall management of business office activities in accordance with current applicable federal, state, and local standard guidelines and regulations
• Coordinate with the Central Billing Office on managing insurance payments, including private, Medicare, Medicaid, and other managed care
• Manage refunds for accounts receivable
• Maintaining appropriate logs and reports, not limited to, resident funds, census records, and case accounts

Requirements

A fire and passion for working with seniors
A flexible, fun, and energetic personality
High school diploma, or equivalent, required
Associate's degree in business or accounting fields preferred
Prior HCBS Medicaid experience
Prior experience in business office operations in a LTC/SNF/AL/MC setting required
Must possess effective communication skills to maintain positive relationship with residents, families, staff, physicians, consultants, providers, and governmental agencies, their representatives, and the community
Current knowledge of local, state, and federal guidelines and regulations
Professional image in both appearance and behavior
Excellent written and oral communication skills

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Hard Skills

accounts receivable management
insurance payment coordination
refund management
log maintenance
report generation

Soft Skills

effective communication
relationship management
flexibility
energetic personality
professional image

Certifications & Qualifications

high school diploma
associate's degree in business
associate's degree in accounting

Business Office Manager

Administrative Assistant