About the role
- Responsible for resolving technical issues
- Maintaining hardware and software installations
- Improving IT systems for internal and external clients
Requirements
- Proficiency in network troubleshooting
- Remote desktop applications and help-desk software experience
- Ability to install and configure computer hardware operating systems and applications
- Skillset to monitor and maintain computer systems and networks
- Experience working with Windows, Android, and IOS platforms
- Must be able to multi-task
- Ability to work continuously on a task until completed
- Demonstrated problem-solving skills, including the ability to proactively identify issues and solutions
- Must possess a high level of accuracy and attention to detail
- Excellent organizational skills
- Must be able to work well with others in a team environment
- Exceptional customer service mindset
- Professional image in both appearance and behavior
- Excellent written and oral communication skills
- Financial Literacy Classes
- Employee Assistance Program offering Mental Health Resources, Legal Guidance, Financial Information, and more!
- Child Care Discount
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Cancer Insurance
- Short-Term and Long-Term Disability
- 401(k) with Matching Contributions
- Tuition Reimbursement
- Paid Time Off / Flex Time Off
- Birthday Day Off
- Exclusive Tutera Perks
- Advancement Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network troubleshootinginstall and configure computer hardwareoperating systemsmonitor and maintain computer systemsWindowsAndroidIOShelp-desk softwareremote desktop applications
Soft skills
multi-taskingproblem-solvingattention to detailorganizational skillsteamworkcustomer servicecommunication skills