Customer Success Manager

• Establish yourself as a trusted advisor with our customers;
• Create and execute success plans with our customers and measure periodic progress to goals;
• Drive post-implementation adoption of the Turvo product with customers;
• Coordinate with support, delivery, and documentation teams to ensure customer needs are met by appropriate stakeholders;
• Participate in product roadmap and innovation discussions with customers working closely with product management, solution architects, and engineers for product feedback and requirements gathering.

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