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Senior Product Manager, Personalization
Turquoise HealthSenior Product Manager architecting and building foundational experiences at Turquoise Health to simplify healthcare pricing. Leading cross-team collaboration with a focus on user experience and systems thinking.
About the role
Key responsibilities & impact- Own the platform’s core surfaces end-to-end, including onboarding, permissions, preferences, homepage, notifications, audit trail, and reporting, from strategy through iteration.
- Champion the end-to-end user experience, map real user flows and journeys, and shape intuitive, cohesive interactions across every surface.
- Think in systems to design primitives and patterns that compose cleanly across products, anticipating second-order effects and prioritizing long-term foundations.
- Turn messy, ambiguous horizontal challenges into concrete, elegant requirements and shipped software.
- Establish direction with data, defining clear success metrics and leveraging analytics to guide future iteration.
- Leverage the latest AI prototyping tools to pressure-test ideas and build rapid proofs-of-concept before committing engineering time.
- Facilitate airtight coordination across engineering, design, data, and GTM functions to ship cohesive products.
Requirements
What you’ll need- 5+ years of Product Management experience, with a proven track record of shipping and iterating on user-facing platform or growth products in a B2B SaaS environment.
- Deep platform expertise, specifically managing connective experience, such as onboarding/activation, lifecycle notifications, permissions, or relevance engines.
- A design-thinking instinct - you naturally empathize with users, think in flows and journeys, and sweat the quality of the end-to-end experience, not just the individual feature.
- Exceptional systems thinking, with a natural ability to reason about dependencies, edge cases, data models, and architectural constraints alongside engineers.
- An AI-native workflow, comfortable utilizing modern AI tools to quickly turn product concepts into working proofs-of-concept.
- A metrics-driven framework, using customer interviews and product analytics to validate success and make fast, informed decisions.
- High EQ and comfort with ambiguity, combining strong communication skills with the grit and judgment to drive progress amidst imperfect information.
- A strong mission alignment and a genuine passion for reducing complexity to make healthcare better.
- Bonus points:
- - Experience with recommendation, relevance, or ranking systems
- - Experience with building internal tools your coworkers love
- - Experience in a regulated, data-heavy domain like fintech, health tech
- - Experience at a rapidly scaling, venture-backed startup where things change quickly.
Benefits
Comp & perks- Competitive pay with equity options
- Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
- Company-sponsored disability & life insurance
- Unlimited PTO
- 401(k) + 4% Matching
- Fully remote work + flexible working hours
- $750 work-from-home setup budget
- Paid biannual in-person company summits
- Quarterly $150 co-hanging stipend to meet up with coworkers
- Monthly $100 health and wellness benefit
- Generous paid family leave
- Annual $1,200 learning & development stipend
ATS Keywords
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Hard Skills & Tools
Product ManagementUser Experience DesignData AnalyticsAI PrototypingRequirements DefinitionSystems ThinkingMetrics-Driven FrameworkB2B SaaSOnboardingLifecycle Notifications
Soft Skills
EmpathyCommunicationGritJudgmentComfort with AmbiguityCollaborationProblem SolvingCritical ThinkingLeadershipAdaptability