People Operations

• Establish strong relationships with internal stakeholders, gain deep understanding of key initiatives and business needs, recommend process improvements and technology solutions, and manage projects ranging from small & simple to large & complex.
• Translate business requirements into creative and effective solutions while keeping scalability in mind.
• Lead ongoing Workday system enhancements and optimization projects from conception through deployment, including requirements gathering, design, configuration, testing, and change management.
• Provide advanced production support, including triaging complex tickets, troubleshooting system issues, providing expert end-user support, researching alternative solutions and features, and delivering enhancement requests.
• Manage incoming people system requests, leveraging our 3rd party vendor help desk to outsource advanced configuration and integration projects as needed. This will include engaging the consultant, owning the business requirements, testing, and training of users.
• Perform configuration and administration of business processes, security groups, and EIBs across Workday modules, and specifically design, configure, and maintain Workday Advanced Compensation plans, ensuring alignment with organizational strategy and compliance.
• Manage and optimize Workday security architecture, roles, and assignments to ensure data privacy and compliance.
• Conduct regular audits of Workday security configurations and access to maintain integrity and identify potential improvements.
• Develop complex Workday custom reports, calculated fields, and dashboards to provide actionable insights for People and business leaders.
• Partner with cross-functional teams to identify and implement new AI-driven solutions to automate HR tasks and enhance the employee experience.
• Partner with stakeholders to define reporting requirements and deliver accurate, timely, and insightful data.
• Assess new Workday features and conduct regression testing during Workday release cycles, advising on adoption and impact.
• Ensure data integrity across Workday and downstream systems; adhere to data governance, compliance, and security policies.
• Document processes and procedures, assist with end-user training and creation of quick reference guides.
• Promote and utilize best practices, holistic design, and thorough testing to ensure quality work and system stability.

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People Operations Business Partner

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