Turnkey

People Operations Generalist

Turnkey

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Job Level

JuniorMid-Level

Tech Stack

AWSCloudWeb3

About the role

  • Own key People Ops processes end-to-end: onboarding, offboarding, paperwork, equipment, systems access
  • Serve as internal lead for payroll, benefits, leave, and employee records, partnering with external vendors
  • Maintain employee handbook, workplace policies, and ensure compliance across jurisdictions
  • Own execution of performance management: manage timelines, coordinate feedback cycles, keep quality high
  • Maintain and evolve compensation philosophy and benchmarking infrastructure
  • Coordinate internal team events, offsites, and cultural rituals
  • Act as first point of contact for sensitive employee issues (international relocations, terminations, complex transitions)
  • Take on ad hoc operational challenges—automation, documentation, system design

Requirements

  • 2–4+ years of experience in a high-performance environment – could be people ops, consulting, ops, or another rigorous generalist track
  • Strong writing and systems-thinking skills; you can spot edge cases, connect dots, and design clean processes
  • High EQ and sound judgment, especially when dealing with sensitive or confidential topics
  • Willingness to get in the weeds and figure things out without a playbook
  • Comfort navigating ambiguity and a desire to grow into more strategic work over time
  • Style points: Experience with People tools like Rippling, Carta, Remote, or similar
  • Style points: Prior ownership of a performance review or compensation process
  • Style points: A track record of making things better and faster through automation or process improvement
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