Turner & Townsend

System Implementation Specialist – Documents & Document Control

Turner & Townsend

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Tech Stack

ERPPMP

About the role

  • InEight Documents Implementation & Configuration
  • Lead end-to-end implementation of InEight Documents: environment setup, permissions, roles, folders, metadata, and audit controls.
  • Configure business rules and automated workflows for submittals, RFIs, transmittals, review/approval cycles, revisions, and closeout packages.
  • Design and maintain document numbering schemes, revision strategies, and naming conventions aligned to company standards and contracts.
  • Build and optimize templates, checklists, and forms; manage document attributes and custom fields for traceability.
  • Integrate distribution matrices, review durations/SLAs, and exception handling (overdue, rework, reissue).
  • Enable robust searchability and classification through controlled taxonomies, metadata, tags, and controlled vocabularies.
  • Data Migration & Integrations
  • Lead data migration from legacy systems (e.g., network drives, SharePoint, other DMS/EDMS tools) including mapping, cleansing, deduplication, and validation.
  • Collaborate with stakeholders to configure integrations with ERP, scheduling, cost management, and other tools
  • Define and execute UAT and cutover plans; manage go/no-go readiness.
  • Stakeholder Enablement & Change Management
  • Facilitate requirements workshops with Document Control, Engineering, Construction, and PMO stakeholders.
  • Develop training (live, LMS, and job aids) and deliver role-based enablement for admins, document controllers, reviewers, and external partners.
  • Champion adoption: conduct floorwalking, office hours, and post‑go‑live support with measurable outcomes.
  • Serve as liaison to InEight and vendor partners for escalations, enhancements, and roadmap alignment.
  • Reporting & Continuous Improvement
  • Build dashboards and reports (cycle times, overdue items, review bottlenecks, RFI/submittal throughput, compliance).
  • Monitor KPIs and drive continuous improvement to reduce turnaround times, improve data quality, and enhance user experience.
  • Document lessons learned, backlog of enhancements, and maintain an iterative release plan.
  • SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Requirements

  • 3–7+ years in Document Control, EDMS/DMS implementation, or construction technology systems delivery.
  • Hands-on experience implementing or administering InEight Documents.
  • Strong understanding of document control processes: submittals, RFIs, transmittals, redlines/as-builts, drawing & spec management, correspondence, turnover/closeout.
  • Proficiency in workflow design, metadata/taxonomy, permissions/security, and change control.
  • Demonstrated experience with data migration (mapping, cleansing, testing) and UAT leadership.
  • Excellent facilitation, training, and stakeholder management skills; ability to bridge business and IT.
  • Advanced skills in Excel / Power BI or equivalent for reporting and data validation.
  • Strong written documentation skills (SOPs, work instructions, test scripts, training guides).
  • Background in Engineering, Construction, EPC/EPCM, Owner/Developer, or PM/CM environments is considered an asset.
  • Certifications: InEight Admin/Implementation (if available), PMP, CM-BIM, or related is considered an asset.
  • Exposure to Power Automate, Power Apps, or scripting for light automation is considered an asset.
Benefits
  • 100% covered health and dental benefits for you and your dependents (including paramedical services)
  • Health spending account, to top up expenses not covered in the benefits program
  • RRSP option with company matching
  • Annual learning and development budget
  • Access to a range of online learning tools, and support for career development and growth
  • Coverage of one professional membership or license fee per year, if directly related to your role
  • We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
  • A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
  • Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
InEight Documents implementationdata migrationworkflow designmetadatapermissionschange controlreportingExcelPower BIUAT leadership
Soft Skills
facilitationtrainingstakeholder managementcommunicationchange managementcollaborationproblem-solvingdocumentationadoption championcontinuous improvement
Certifications
InEight AdminInEight ImplementationPMPCM-BIM