Customer Service Representative

Turf Masters Lawn Care

Customer Service Representative providing excellent support via phone, email, and chat for Turf Masters Brands. Handling inquiries and scheduling lawn care service appointments in a hybrid environment.

Posted 5/15/2026full-timeCollege Station • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $16 - $19 per hourWebsite

About the role

Key responsibilities & impact

Answer customer inquiries via phone, email, and chat in a friendly, professional manner.
Schedule, modify, and confirm lawn care service appointments.
Provide accurate information about our chemical lawn care programs, products, and promotions.
Address customer concerns, resolve complaints, and escalate complex issues to appropriate team members.
Maintain detailed and accurate records of customer interactions in our CRM system.
Proactively follow up with customers to ensure satisfaction and address any service-related questions.
Assist with billing inquiries, payment processing, and account updates.
Collaborate with sales and operations teams to ensure seamless customer service delivery.

Requirements

What you’ll need

High school diploma or equivalent; college coursework is a plus.
No experience required
Call center or customer-facing environment a plus.
Strong communication skills (verbal and written).
Strong problem-solving skills and ability to resolve issues effectively.
Ability to handle high volumes of customer inquiries in a fast-paced environment.
Strong attention to detail and accuracy in data entry and record-keeping.
Basic computer proficiency; experience with Microsoft Office and customer management software is preferred.
Ability to manage difficult situations with patience and professionalism.
Strong interpersonal skills and ability to work collaboratively with teams.
A positive, professional attitude and strong problem-solving skills.
Prior customer service experience is a plus but not required - training will be provided.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Turf Masters Lawn Care Website LinkedIn All Job Openings 201 - 500 employees Founded 2000 👥 B2C 🌾 Agriculture B2C
Agriculture Turf Masters Lawn Care is a lawn care company specializing in comprehensive services designed to maintain and enhance the appearance of residential and commercial lawns. Their offerings include lawn fertilization, weed control, aeration, and seeding, as well as specialized treatments such as fungicides, growth regulators, and insect controls like mosquito and fire ant treatments. They focus on both warm and cool season grasses, providing customized care to ensure lush, green lawns. Turf Masters is praised for its superior customer service and experienced route managers who treat a variety of grass types, adapting treatments to each specific lawn type. Customer Service Representative 🔥 1 hour ago 🏢🏡 College Station – Hybrid 💵 $16 - $19 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Answer customer inquiries via phone, email, and chat in a friendly, professional manner.
Schedule, modify, and confirm lawn care service appointments.
Provide accurate information about our chemical lawn care programs, products, and promotions.
Address customer concerns, resolve complaints, and escalate complex issues to appropriate team members.
Maintain detailed and accurate records of customer interactions in our CRM system.
Proactively follow up with customers to ensure satisfaction and address any service-related questions.
Assist with billing inquiries, payment processing, and account updates.
Collaborate with sales and operations teams to ensure seamless customer service delivery. 🎯 Requirements
High school diploma or equivalent; college coursework is a plus.
No experience required
Call center or customer-facing environment a plus.
Strong communication skills (verbal and written).
Strong problem-solving skills and ability to resolve issues effectively.
Ability to handle high volumes of customer inquiries in a fast-paced environment.
Strong attention to detail and accuracy in data entry and record-keeping.
Basic computer proficiency; experience with Microsoft Office and customer management software is preferred.
Ability to manage difficult situations with patience and professionalism.
Strong interpersonal skills and ability to work collaboratively with teams.
A positive, professional attitude and strong problem-solving skills.
Prior customer service experience is a plus but not required - training will be provided. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

data entrycustomer servicebilling inquiriespayment processingrecord-keepingproblem-solving

Soft Skills

communication skillsattention to detailinterpersonal skillspatienceprofessionalism

Certifications

high school diplomacollege coursework