Associate Manager
TUMI Genomics
Associate Manager
TUMI Genomics
part-time
Posted on:
Origin: • 🇺🇸 United States • Arizona
Visit company websiteJob Level
JuniorMid-Level
About the role
- Create a client experience that reflects the TUMI brand and build/maintain strong client relationships.
- Drive sales through outstanding service and meet/exceed personal and store baseline goals (conversion, DPT, UPT, Client Data Capture).
- Display initiative: plan and prioritize, think strategically, champion change, take responsibility for performance and deadlines.
- Train, develop and coach associates; assist Store Manager with training and quarterly personal development goalsetting.
- Provide coaching and feedback using company tools; demonstrate critical thinking and solution orientation.
- Exercise strong written and verbal communication; adapt communication and collaborate effectively with team.
- Maintain ethical conduct, remain calm and deescalate situations when needed.
- Manage personal timecards for payroll accuracy, maintain Tumi University Training, and adhere to company policies.
- Ensure visual merchandising guidelines are followed; execute event strategies and enforce excellent client service practices.
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- Ability to stand, move around the store, lift and push boxes that weigh 30 pounds, and use a ladder to complete job duties.
- Strong sales and client experience, preferably in the luxury market.
- Proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Strong sense of integrity and ability to lead by example.
- Strong time management skills.
