Associate Manager
TUMI Genomics
Associate Manager
TUMI Genomics
part-time
Posted on:
Origin: • 🇺🇸 United States • Colorado
Visit company websiteSalary
💰 $18 - $21 per hour
Job Level
JuniorMid-Level
About the role
- Create a client experience that reflects the TUMI brand; build and maintain strong client relationships and drive sales through outstanding service.
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Display initiative: plan and prioritize, demonstrate strategic thinking, champion change, and take responsibility for performance.
- Train and develop store associates: assist Store Manager with training, conduct roleplay and coaching, and complete quarterly personal development goalsetting.
- Provide coaching and feedback using company tools; be solution oriented and open to feedback.
- Exercise strong written and verbal communication; adapt communication upwards and laterally; collaborate effectively and deescalate situations.
- Manage personal timecards for payroll accuracy, maintain Tumi University Training, and adhere to company policies and procedures.
- Ensure visual merchandising follows guidelines; enforce excellent client services (client books, thank you cards, event strategies) and ensure a consistent superior client experience.
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.