Associate Manager
TUMI Genomics
Associate Manager
TUMI Genomics
part-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $19 - $21 per hour
Job Level
JuniorMid-Level
About the role
- Create a client experience that reflects the TUMI brand and build/maintain strong client relationships.
- Drive sales through outstanding service and meet/exceed personal and store baseline goals and KPI metrics (conversion, DPT, UPT, Client Data Capture).
- Display initiative: plan and prioritize, demonstrate strategic thinking, champion change, complete assigned tasks and meet deadlines.
- Train and develop associates through roleplay, coaching, and assist Store Manager with associate development; complete quarterly personal development goalsetting.
- Provide coaching and feedback using company tools to support a 360-degree coaching culture.
- Exercise strong written and verbal communication; adapt communication across levels and collaborate effectively with team.
- Remain calm and deescalate situations; demonstrate ethical conduct and promote the organization’s business goals.
- Manage personal timecards, maintain Tumi University Training, and adhere to company policies and procedures.
- Ensure visual merchandising guidelines are followed and execute client engagement strategies (client books, thank you cards, events) to ensure a superior client experience.
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- Retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.
