TUMI Genomics

Assistant Manager

TUMI Genomics

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Job Level

Mid-LevelSenior

About the role

  • Create a client experience that reflects the ethos of the brand while building and maintaining strong client relationships and driving sales through outstanding service.
  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
  • Display initiative, plan and prioritize, show strategic thinking, and champion change.
  • Take responsibility for performance and complete assigned tasks and meet deadlines.
  • Help teach others training content through roleplay and coaching; monitor and assist the Store Manager with training and development for store associates; complete quarterly goalsetting for personal development.
  • Provide coaching and feedback; utilize company tools to create a 360-degree coaching culture; assist with networking and recruiting to hire high caliber performing team members.
  • Exercise strong written and verbal communication skills; demonstrate ethical conduct; promote organization goals; remain calm and deescalate situations; collaborate effectively with team.
  • Assist the Store Manager with managing the store schedule, timecards and payroll; maintain Tumi University Training; adhere to company policies and procedures.
  • Ensure the store follows visual guidelines and directives; enforce excellent client services through client books, thank you cards and executing event strategies; ensure consistent superior client experience.

Requirements

  • Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
  • Values a collaborative environment and have an openness to feedback.
  • The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
  • Have strong sales and client experience, preferably in the luxury market.
  • Can demonstrate proven success in meeting sales goals and achieving KPI’s.
  • Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Have a strong sense of integrity and an ability to lead by example.
  • Have strong time management skills.