Associate Manager
TUMI Genomics
Associate Manager
TUMI Genomics
part-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
JuniorMid-Level
About the role
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Display initiative: plan and prioritize, demonstrate strategic thinking, and champion change.
- Take responsibility for performance, complete assigned tasks, and meet deadlines.
- Train and develop others through roleplay and coaching; monitor and assist Store Manager with associate training and quarterly personal development goalsetting.
- Provide coaching and feedback: articulate strengths/goals, utilize company tools to create a 360-degree coaching culture, and be solution oriented.
- Exercise strong written and verbal communication; adapt communication upwards, laterally, and to the team; demonstrate ethical conduct.
- Promote business goals, remain calm and deescalate situations, and collaborate effectively with the team.
- Manage personal timecards, maintain Tumi University training, and adhere to company policies and procedures.
- Ensure store follows visual guidelines; enforce excellent client service practices (client books, thank you cards, events) to ensure a consistent superior client experience.
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.