Manager, Identity & Access Management Services
Abbott
SQL
Associate Manager
TUMI Genomics
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $22 per hour
Job Level
JuniorMid-Level
About the role
- As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
- Take pride in work and strive for excellence.
- Take responsibility for performance and complete all assigned tasks and meet deadlines.
- Training and Developing: Help teach others training content through consistent roleplay and coaching. Monitor and assist the Store Manager with the training and development for store associates.
- Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Utilize company tools to create a 360-degree coaching culture.
- Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team.
- Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures.
- Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.
