TUMI Genomics

Associate Manager

TUMI Genomics

part-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $18 - $19 per hour

Job Level

JuniorMid-Level

About the role

  • Create a client experience reflecting TUMI brand and build/maintain strong client relationships.
  • Drive sales through outstanding service and meet/exceed individual and store baseline goals for personal sales and KPI metrics (conversion, DPT, UPT, Client Data Capture).
  • Display initiative, plan and prioritize, champion change, complete assigned tasks and meet deadlines.
  • Assist Store Manager with training and development; roleplay and coaching; complete quarterly goalsetting for personal development.
  • Provide coaching and feedback; utilize company tools for 360-degree coaching culture.
  • Exercise strong written and verbal communication; adapt communication and collaborate with team; deescalate situations.
  • Manage personal timecards, maintain Tumi University Training, adhere to company policies.
  • Ensure store follows visual guidelines; enforce client services (client books, thank you cards, event strategies); ensure consistent superior client experience.

Requirements

  • Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
  • Value a collaborative environment and have an openness to feedback.
  • The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
  • Have strong sales and client experience, preferably in the luxury market.
  • Can demonstrate proven success in meeting sales goals and achieving KPI’s.
  • Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Have a strong sense of integrity and an ability to lead by example.
  • Have strong time management skills.