Manager, Identity & Access Management Services
Abbott
SQL
Store Manager
TUMI Genomics
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $33 - $34 per hour
Job Level
Mid-LevelSenior
About the role
- Create a client experience reflecting the TUMI brand; build and maintain strong client relationships and drive sales through outstanding service.
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Lead by example, influence team members, delegate tasks, and develop short- and long-term strategies.
- Train, coach and develop staff through roleplay, feedback and use of company tools; establish succession plans and recruit/network to build bench strength.
- Exercise strong written and verbal communication; collaborate with peers and corporate partners; deescalate situations and promote ethical conduct.
- Manage store operations and compliance: schedule, timecards, payroll, shipments, transfers, price changes, and inventory planning and organization.
- Analyze business results and make decisions using business acumen; resolve complex challenges and enforce company policies and procedures.
- Ensure visual merchandising guidelines are followed and enforce excellent client service, client books, thank you cards, and event strategies to ensure a consistent superior client experience.
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Has strong time management skills.
