TUMI Genomics

Store Manager

TUMI Genomics

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $33 - $34 per hour

Job Level

Mid-LevelSenior

About the role

  • Create a client experience reflecting the TUMI brand; build and maintain strong client relationships and drive sales through outstanding service.
  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
  • Lead by example, influence team members, delegate tasks, and develop short- and long-term strategies.
  • Train, coach and develop staff through roleplay, feedback and use of company tools; establish succession plans and recruit/network to build bench strength.
  • Exercise strong written and verbal communication; collaborate with peers and corporate partners; deescalate situations and promote ethical conduct.
  • Manage store operations and compliance: schedule, timecards, payroll, shipments, transfers, price changes, and inventory planning and organization.
  • Analyze business results and make decisions using business acumen; resolve complex challenges and enforce company policies and procedures.
  • Ensure visual merchandising guidelines are followed and enforce excellent client service, client books, thank you cards, and event strategies to ensure a consistent superior client experience.

Requirements

  • Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
  • Value a collaborative environment and have an openness to feedback.
  • The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
  • Have strong sales and client experience, preferably in the luxury market.
  • Can demonstrate proven success in meeting sales goals and achieving KPI’s.
  • Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Have a strong sense of integrity and an ability to lead by example.
  • Has strong time management skills.