Application Analyst I – OpTime/Anesthesia Certified

Tufts University School of Dental Medicine

Entry-level Applications Analyst developing IT solutions for a connected health system. Collaborating with users and senior staff to enhance application functionality.

Posted 5/20/2026full-timeMassachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $77,333 - $98,603 per yearWebsite

About the role

Key responsibilities & impact

Develop detailed understanding of application functionality by working with senior staff, attending training and/or reading documentation
Collaborate with end users to understand and define requirements
Use technical and analytical skills to determine the best approaches to tailoring systems to meet individual requirements
Build and configure systems to meet requirements, using available application tools
Create documentation of custom builds as appropriate
Develop test scenarios based on requirements
Execute testing and identify issues
Research and resolve issues, with assistance from more senior and/or more technical staff as needed
Provide support during application implementation events, including occasional off-hours support
Build enhancements to current functionality using application tools
Participate in detailed testing of software updates and upgrades
Respond to issues reported by users; research and resolve issues in a timely fashion
Provide excellent customer service

Requirements

What you’ll need

High school diploma or equivalent and four (4) years of relevant experience OR Associate degree in information technology, finance, clinical field, or related field and two (2) years of relevant experience OR Bachelor’s degree in information technology, finance, clinical field, or related field
Excellent customer service orientation and good communication skills
Ability to be flexible with changing priorities, initiatives, and tasks
Ability to work within a team and to be successful in a team environment
Skilled at supporting applications in a healthcare environment
Knowledge and ability to clearly explain findings and answer questions about the work
Communicate complex information in a way that their users can understand
Ability to interpret data and find meaningful information from it
Ability to analyze a situation and make decisions based on the information available
Ability to find the cause of issues, develop strategies to resolve them, and improve processes

Benefits

Comp & perks

Comprehensive Total Rewards package that supports your health, financial security, and career growth

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

application functionalitysystem configurationtest scenario developmentissue resolutionsoftware testingdocumentation creationdata interpretationprocess improvement

Soft Skills

customer service orientationcommunication skillsflexibilityteamworkanalytical skillsproblem-solvingdecision-making

Certifications

high school diplomaAssociate degreeBachelor’s degree