Applications Analyst III – Workday, Supply Chain

Tufts University School of Dental Medicine

Applications Analyst III focusing on Workday Supply Chain module. Leading IT application support and project management in a hybrid role at Tufts Medicine.

Posted 4/25/2026full-timeTuftsMedicine • Massachusetts • 🇺🇸 United StatesSeniorLead💰 $101,084 - $128,878 per yearWebsite

About the role

Key responsibilities & impact

Perform high level IT application implementation, optimization, and support activities.
Work on complex to highly complex applications that are highly critical to operations.
Provide guidance and mentorship to less experienced staff.
Lead small to medium size complex projects with oversight and may be a key leader in large projects.
Use knowledge of user workflow to assist users in defining requirements.
Build and configure systems to meet requirements, using available application tools.
Create documentation of custom builds as appropriate.
Develop test scenarios based on requirements.
Participate in testing or lead integrated testing, coordinating resources and organizing issue tracking.
Provide excellent customer service: communicate in a friendly and professional manner, empathize with users on system issue impacts, set appropriate expectations on issue resolution.

Requirements

What you’ll need

High school diploma or equivalent and ten (10) years of relevant experience OR Associate degree in information technology, finance, clinical field, or related field and eight (8) years of relevant experience OR Bachelor’s degree in information technology, finance, clinical field, or related field and six (6) years of relevant experience.
Excellent customer service orientation and good communication skills.
Ability to be flexible with changing priorities, initiatives, and tasks.
Ability to work within a team and to be successful in a team environment.
Skilled at supporting applications in a healthcare environment.
Knowledge and ability to clearly explain findings and answer questions about the work.
Ability to analyze a situation and make decisions based on the information available.
Ability to find the cause of issues, develop strategies to resolve them, find ways to improve processes, and develop new methods.
Knowledge of project management methodology.

Benefits

Comp & perks

Health insurance
401(k) matching
Professional development opportunities
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT application implementationapplication optimizationsystem configurationtest scenario developmentintegrated testingissue tracking

Soft Skills

customer service orientationcommunication skillsflexibilityteamworkproblem-solvingmentorshipleadership

Certifications

Bachelor's degreeAssociate degreeHigh school diploma