Tuesday Health

General

• Engage and enroll eligible health plan members in Tuesday Health’s supportive care services.
• Educate members on Tuesday Health’s service offerings and support ongoing engagement.
• Utilize telephonic outreach and engagement strategies to contact members and schedule a clinical assessment visit.
• Effectively communicate Tuesday Health services, overcome objections, and answer questions.
• Connect members to services available to meet their needs during the initial outreach.
• Provide ongoing telephonic customer service to members and their caregivers.
• Initiate creative strategies to facilitate member contact.
• Maintain performance accountability around member enrollment and participation and achieve performance targets.
• Adhere to Tuesday Health information security and privacy requirements.
• Leverage reporting and dashboards to prioritize outreach to members.
• Successfully meet and/or exceed engagement targets.

Member Engagement Specialist

SDET

• Own end-to-end test automation for our Blazor WebAssembly front end, including UI and functional test suites (e.g., Playwright).
• Build and maintain API test coverage for our .NET Core back-end APIs, Azure Function apps, and dedicated authentication service — integration, contract, and regression testing.
• Establish mobile test automation for our .NET MAUI mobile application across iOS and Android.
• Leverage Claude Enterprise to generate, refactor, and maintain test scripts efficiently, and help define best practices for AI-assisted testing on the team.
• Integrate testing into CI/CD so automated suites run on every build and release, with clear pass/fail signals and actionable failure reporting.
• Track and report quality metrics — escaped defects, coverage, flaky test rates — and use them to drive improvement.
• Partner with developers to make testability a first-class concern in design and code review, and to reproduce, isolate, and verify bug fixes.
• Perform targeted exploratory testing where automation isn't the right tool, especially for new features and edge cases.

Software Development Engineer – Test

Full-stack Engineer

• Build Blazor WASM components with clean, reusable patterns and accessibility in mind
• Implement Minimal API endpoints in .NET with OpenAPI, validation, and performance in focus
• Contribute to our MAUI mobile app, including shared component libraries
• Work with EF Core and SQL (Postgres); define/maintain database relationships and manage code-first EF Core migrations
• Support real time UI behavior using SignalR where needed
• Leverage Claude Enterprise to generate, refactor, and maintain test scripts efficiently, and help define best practices for AI-assisted testing on the team.
• Integrate authentication/authorization via Microsoft Entra ID (OIDC/OAuth2, MSAL, roles/scopes)
• Ship via Azure DevOps (repos, pipelines, environments), following branch policies and PR reviews
• Improve code quality through SonarCloud rules aligned with our standards
• Generate and consume API clients from OpenAPI/Swagger for typesafe integration
• Instrument services with distributed tracing and logging using Azure Application Insights
• Help monitor service health, failure rates, and performance; participate in alert triage for staging/production
• Work in three-week sprints with Product to refine user stories and acceptance criteria

Software Developer

Data Analyst

• Collaborate with operational stakeholders (Product, Engineering, Clinical, and Engagement) to clarify analytic needs and define requirements.
• Build clear analyses, visuals, and dashboards using datasets such as claims, pharmacy, FHIR, Elevate, and other internal tools.
• Prepare customer-facing summaries that show Tuesday Health impact, support JOC materials, and track progress toward SLAs.
• Assist with data model development by creating well-documented transformations and partner with Analytics Engineering to ensure models stay accurate and aligned with reporting needs.
• Monitor data quality for dashboards and reports. Flag anomalies, locate root causes, and coordinate with cross-functional teams to reduce downstream reporting issues.

Member Engagement Specialist

Software Development Engineer – Test

Software Developer

Data Analyst, Clinical Operations