Tucuvi

Security Engineer

• Help strengthen and maintain Tucuvi’s security and compliance posture.
• Ensure systems, processes, and culture align with high standards such as ISO 27001 and SOC 2.
• Manage security controls, prepare for audits, and drive compliance initiatives across the company.
• Collaborate with engineering and operations teams to translate security frameworks into practical practices.
• Take ownership of specific security controls and track compliance activities.
• Lead audits and control reviews, coordinate evidence collection, and identify improvement areas.
• Explore new technologies and frameworks related to AI security and compliance automation.
• Stay updated with emerging security and privacy regulations.

Security & Compliance Specialist

Full-stack Engineer

• Design and develop scalable, low-latency systems capable of handling high-concurrency workloads in real-time voice or multimodal scenarios.
• Develop and maintain APIs and services that integrate LLMs and AI features into production environments.
• Contribute to our internal AI serving strategy, helping us adopt open-source model-serving and MLOps tools.
• Architect and maintain cloud-native backends (GCP) integrating Pub/Sub, Cloud Run, Firestore, and monitoring/alerting tools (Prometheus, Grafana, OpenTelemetry).
• Build and optimize ETL and streaming pipelines, ensuring data consistency, observability, and compliance.

Software Developer – Voice AI

Customer Success Manager

• Support healthcare professionals across hospitals throughout implementations and enable them to use the technology independently
• Drive the implementation process from start to finish: run kick-off meetings, configure the platform, align with technical and clinical stakeholders, and provide first-line support
• Collaborate cross-functionally with Sales, Product, and Tech to align on timelines, handovers, and technical requirements
• Translate usage data and clinical impact into tangible value aligned with each organisation’s KPIs
• Manage multiple fast-paced deployments, ensure post-go-live support, and deliver measurable value from day one
• Lead strategic conversations, identify opportunities and risks, and lay the groundwork for renewals and expansions
• Support Sales in commercial discussions and contribute to refining internal processes, sharing learnings, and scaling the implementation model

Security & Compliance Specialist

Software Developer – Voice AI

Customer Success Manager, Healthcare