Solutions Architect

Tucows

Solutions Architect at Wavelo, partnering with customers on implementing telecom solutions. Driving successful outcomes in customer environments through effective solutions and collaboration.

Posted 5/7/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $157,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Work collaboratively with Sales teams, Customer Success, and Professional Services teams
Participate in customer-facing discussions and presentations of the solution
Remain engaged through implementation to maintain strong customer relationships
Collect and analyze feedback from customers and partners
Provide Industry knowledge for positioning products and services
Champion customer needs across internal teams

Requirements

What you’ll need

10+ years of experience developing and deploying BSS/OSS solutions
Background in software development and program management preferred
Experience with Agile software development methodologies
Broad knowledge of Telecom BSS/OSS architectures and solutions
Ability to lead and deliver in a matrix organization with multiple stakeholders
Strong analytical and quantitative skills

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

BSS solutionsOSS solutionssoftware developmentprogram managementAgile methodologiesTelecom architectures

Soft Skills

collaborationcustomer relationship managementanalytical skillsquantitative skillsleadershipcommunication