
Senior Technical Product Manager
Tucows
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $139,000 - $154,000 per year
Job Level
Tech Stack
About the role
- Set and communicate platform-level product strategy for billing at Wavelo
- Translate complex billing behavior into clear product definitions, requirements and guardrails
- Evaluate new use cases and customer requests, making tradeoffs between flexibility, risk, and long-term maintainability
- Partner with Engineering, Operations, and Product managers to align on billing behavior and ownership boundaries
- Enable Marketing through accurate, product-authored documentation that explains billing behavior, supported use cases, customer value, and competitive differentiation
- Partner with the Solutions team to evaluate customer-specific requirements, distinguishing between one-off needs and platform-level capabilities that should be productized
- Maintain a shared mental model of “how billing works” across teams
- Serve as a liaison to customer delivery/solutions teams — ensuring smooth onboarding, integration, and customization.
- Define success metrics and drive outcomes that improve customer experience.
Requirements
- 5+ years in technical product management experience, with senior-level ownership of platform or financial systems
- Strong experience with billing (telecom is nice to have), invoicing, payments, or accounting-adjacent platforms
- Demonstrated ability to work closely with engineering teams in an agile environment, translating complex product behavior into clear priorities, acceptance criteria, and iterative delivery
- Hands-on experience collaborating with Engineering teams on event-driven architectures, microservices, and RESTful API design.
- Familiarity with customer onboarding, delivery, and post-sales technical support — especially in a SaaS or enterprise setting.
- Strong product instincts backed by technical fluency — you can translate platform complexity into clear, compelling value for customers.
- Experience with telecom systems and standards is a plus, but not required.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
technical product managementbillinginvoicingpaymentsaccounting platformsagile methodologyevent-driven architecturemicroservicesRESTful API designcustomer onboarding
Soft Skills
communicationcollaborationproduct instinctstechnical fluencyproblem-solvingcustomer experience focustradeoff analysisdocumentation skillsliaison abilitiesstrategic thinking