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Lead Development Representative – Outbound B2B
TTECLead Development Representative conducting outbound B2B consultations for small business clients. Collaborating with sales team to provide tailored solutions that drive customer success.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in engaging small to mid-market businesses through consultative sales techniques, utilizing data-driven decision-making to identify growth opportunities and tailor solutions. Proficient in navigating multiple software applications to enhance customer interactions and drive sales.
Highest-signal resume keywords
B2B Customer Needs AssessmentOutbound Call ExperienceConsultative Sales TechniquesData-Driven Decision MakingCall Center Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Outbound Dialer ProficiencySales Strategy DevelopmentData AnalysisCustomer Relationship Management
Soft Skills
Natural CuriosityEngaging CommunicationPurposeful Conversation Building
Tools & Technologies
Multiple Software ApplicationsCall Center Software
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Small Business SolutionsMid-Market Business EngagementConsultative SellingLead Generation
About the role
Key responsibilities & impact- Engage in warm leads contact through outbound consultation with small business clients
- Collaborate with business professionals to assess their needs and recommend tailored solutions
- Drive sales by engaging with businesses, offering a comprehensive suite of solutions designed for small to mid-market businesses
- Recognize and assess B2B customer needs through consultative conversations
- Identify growth opportunities, and make data-driven, informed decisions
Requirements
What you’ll need- At least 1 year of call center experience
- Experience with outbound dialers or outbound calls
- High school diploma or equivalent
- Computer experience and ability to navigate multiple screens or software applications
- Natural curiosity and the ability to build engaging, purposeful conversations with prospects
Benefits
Comp & perks- PTO
- Tuition reimbursement
- Health and wellness incentives