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Licensed Healthcare Insurance Agent
TTECLicensed Healthcare Insurance Agent working remotely to assist with health coverages and providing customer service. Expected to convert sales and help customers with their personal health needs.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in health insurance sales and customer service, with a strong focus on understanding client needs and providing tailored solutions. Proficient in maintaining compliance with HIPAA guidelines while delivering compassionate support in a remote environment.
Highest-signal resume keywords
Health Insurance LicenseSales ExperienceCustomer Service OrientationHIPAA ComplianceComputer Navigation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
EmpathyCompassionActive Listening
Certifications & Qualifications
Health Insurance License
Industry Keywords
Customer InquiriesProduct SelectionFull Lifecycle Customer ServiceHealth Plan RenewalRemote Work
About the role
Key responsibilities & impact- Assist individuals in understanding their coverages and selecting the right products
- Providing full lifecycle customer service and sales
- Respond to customer inquiries with compassion and active listening
- Identify additional needs customers may have and help them to upgrade products or services
- Complete the sale or renewal of a health plan that best suits the customer's needs
Requirements
What you’ll need- Current Health insurance license in your state of residence
- High speed internet (>25 mbps download and 10 mbps upload)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- Strong customer service orientation (empathy, compassion and listening skills)
- High school diploma or equivalent
- Strong computer navigation skills and experience, as this role is 100% remote
Benefits
Comp & perks- All license fees provided by TTEC as your employer
- Continuing education paid by TTEC
- Paid time off
- Tuition reimbursement
- Health and wellness incentives