Licensed Healthcare Insurance Agent

TTEC

Licensed Healthcare Insurance Agent providing customer service and sales for health insurance products remotely in the US. Engaging with customers to assist with coverage understanding and sales conversion.

Posted 7/31/2026full-timeRemote • Louisiana, Minnesota • 🇺🇸 United StatesJunior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in health insurance sales and customer service, with a focus on understanding client needs and providing tailored solutions. Proficient in maintaining compliance with HIPAA guidelines while delivering compassionate support in a remote environment.

Highest-signal resume keywords

Health Insurance LicenseSales ExperienceCustomer Service OrientationComputer Navigation SkillsHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ConversionsCustomer Inquiries ResponseProduct UpgradesFull Lifecycle Customer Service

Soft Skills

EmpathyCompassionActive Listening

Tools & Technologies

High Speed Internet

Certifications & Qualifications

Health Insurance License

Industry Keywords

HIPAA GuidelinesHealth PlansCustomer Needs Assessment

About the role

Key responsibilities & impact

Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Identify additional needs customers may have and help them to upgrade products or services
Complete the sale or renewal of a health plan that best suits the customer's needs - Sales conversions are expected.

Requirements

What you’ll need

Current Health insurance license in your state of residence
High speed internet (>25 mbps download and 10 mbps upload)
Minimum six (6) months sales experience
Integrity to follow HIPAA guidelines on maintaining patient privacy
Strong customer service orientation (empathy, compassion and listening skills)
High school diploma or equivalent
Strong computer navigation skills and experience, as this role is 100% remote

Benefits

Comp & perks

All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Health and wellness incentives
Paid time off
Tuition reimbursement