Insurance Customer Support Associate

TTEC

Insurance Customer Support Associate providing customer service remotely in Idaho, Wyoming, and Montana. Answering inquiries and resolving issues while adhering to HIPAA guidelines.

Posted 7/30/2026full-timeRemote • Idaho, Montana, Wyoming • 🇺🇸 United StatesJuniorMid-Level💰 $14 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on resolving issues effectively while adhering to HIPAA guidelines for patient privacy. Proficient in using technology for communication and research to enhance customer interactions.

Highest-signal resume keywords

Customer Service ExperienceHIPAA ComplianceComputer ProficiencyHigh School DiplomaSmartphone Usage

ATS Keywords

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Applicant Tracking System Keywords

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Tools & Technologies

IOS DeviceAndroid DeviceHigh Speed Internet

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

Requirements

What you’ll need

6 months or more of customer service experience
Integrity to follow HIPAA guidelines on maintaining patient privacy
High school diploma or equivalent
Computer experience
High speed internet (> 15 mbps)
Smart phone or another device that runs IOS or Android for daily log-in

Benefits

Comp & perks

PTO
Tuition reimbursement
Health and wellness incentives